Returns & Exchanges

At Shapellx, we want you to feel confident and comfortable in your shapewear, which is why we offer a 60-day window for returns and exchanges on items in their original condition. Please ensure all tags are attached and the hygiene seal remains intact for a successful processing of your request.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your unworn items with all original packaging and tags included to ensure the product remains in resalable condition.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the designated carrier location.

4

Quality Check & Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing